Who we are
Peptides Lab UK Ltd, 409 Linthorpe Rd, Middlesbrough, UK. For anything about your data, email peptidelabuk18@gmail.com.
What we collect
Account details (name, username, email, phone, organisation, delivery address), your orders and payment method choice, and messages you send us. We also count page views without identifying you. We do not store card numbers, and we never see your bank login.
Why we use it
To process and deliver your orders, confirm payment, give you your registered-customer discount, answer questions, keep our accounts and meet legal duties. If you opt in, we send news and restock alerts, and you can opt out in My account at any time.
Cookies and browser storage
We use essential cookies and browser storage only: a login session cookie, and your cart, wishlist and cookie-notice choice saved in your browser. We do not use advertising or cross-site tracking cookies.
Who we share it with
Couriers (name, address, phone for delivery), our email provider (to send verification codes and order emails) and our hosting provider. We do not sell your data.
How long we keep it
Account data until you delete your account. Order records are kept for the period required for tax and accounting.
Your rights
You can see, correct and delete your data, object to marketing, and ask for a copy. Most of this is in My account. For anything else email us. You can also complain to the Information Commissioner's Office (ico.org.uk).